POLICIES
Return & Replacement
Your satisfaction is our priority. Easy returns and replacements on eligible products.
Return Policy
- →Returns accepted within 7 days of delivery for most products.
- →Product must be unused, unworn, and in original packaging.
- →Tags and original box must be intact.
- →COD orders: store credit issued. Prepaid orders: refund to original payment method within 5-7 business days.
Non-Returnable Items
- →Bridal sets and customised jewellery are not eligible for return.
- →Earrings cannot be returned for hygiene reasons.
- →Sale items are not eligible for return.
- →Items damaged due to misuse or improper care.
Replacement Policy
- →Free replacement within 7 days if product is defective or damaged.
- →Wrong product delivered — free replacement within 48 hours of reporting.
- →Contact us via WhatsApp at +91 8104205852 with order ID and photos.
- →Replacement shipped within 3-5 business days after approval.
How to Request
- →WhatsApp us at +91 8104205852 with your order ID.
- →Send clear photos of the product and packaging.
- →Our team will respond within 24 hours.
- →Once approved, we arrange free pickup from your address.